Important notice
Regarding Health Information
Please do not use website forms to submit sensitive medical information, emergency information, therapy notes, diagnoses, medication details, or other detailed clinical information.
Information submitted through this website, including appointment request forms, is not intended to be used for the transmission of detailed medical information or protected health information. While we take reasonable steps to protect your information, websites, online forms, email, and text messages cannot be guaranteed to be completely secure.
If you are a current patient, please use the patient portal or contact our office directly for clinical matters.
No Emergency Monitoring
This website and its forms are not monitored for emergencies.
If you are in immediate danger or experiencing a mental health emergency, call 911, go to the nearest emergency room, or call or text 988 for crisis support.
Information We Collect
When you visit our website, we may automatically collect certain information about your device and how you interact with the site. This may include your browser type, IP address, device information, time zone, referring pages, pages viewed, links clicked, approximate location, and general website activity.
We may collect this information through tools such as cookies, log files, web beacons, tags, pixels, analytics tools, and similar technologies.
When you contact us, request an appointment, or complete a form, we may collect information such as your name, phone number, email address, insurance information, location preference, appointment preferences, and any details you choose to provide.
Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, understand how visitors use the site, improve user experience, measure advertising performance, and support marketing efforts.
Some cookies are necessary for the website and forms to function. Other cookies or tracking technologies may be used for analytics or advertising, where permitted by law and based on your cookie preferences.
You may be able to manage cookies through our cookie banner, browser settings, or platform-specific privacy tools. If you reject non-essential cookies, some website features may still function, but certain analytics or advertising features may be limited.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Assist with appointment requests
- Communicate with you about services
- Verify insurance eligibility or benefits, if applicable
- Help match you with a therapist based on your preferences, location, schedule, insurance, and availability
- Send follow-up texts, calls, or emails related to your request
- Improve website performance and user experience
- Measure advertising and marketing performance
- Monitor website activity and protect against fraud, spam, misuse, or security issues
- Comply with legal, regulatory, operational, and recordkeeping obligations
Text Messages, Calls, and Emails
If you submit a form or request an appointment, we may contact you by phone, text message, or email using the contact information you provide.
Message and data rates may apply. You may opt out of text messages by replying STOP, but doing so may limit our ability to communicate with you about your request.
Please avoid sending sensitive medical or clinical information by text message or email unless specifically instructed through a secure communication method.
Sharing Your Information
We may share limited information with trusted third-party service providers who help us operate our website, host forms, manage communications, provide analytics, support advertising, verify insurance information, prevent misuse, or support business operations.
These vendors may process information on our behalf or collect information through cookies and similar technologies, depending on your settings and applicable law.
We may also share information when required to comply with applicable laws, regulations, subpoenas, court orders, or other legal requests, or to protect our rights, safety, property, patients, staff, or business operations.
Third-Party Websites and Platforms
Our website may link to third-party websites or platforms, including insurance tools, advertising platforms, analytics providers, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites or platforms. Your use of third-party services may be governed by their own privacy policies and terms.
Behavioral Advertising
We may use website activity to provide relevant advertising or marketing communications and to measure the effectiveness of our advertising.
You may be able to opt out of certain targeted advertising through your browser settings, our cookie banner, or platform-specific tools provided by companies such as Google, Meta/Facebook, Microsoft/Bing, or the Digital Advertising Alliance.
Rejecting non-essential cookies or opting out of certain advertising tools does not necessarily stop all advertising, but it may make ads less personalized.
Protected Health Information and HIPAA
If you become a patient of our practice, your health information will be handled in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act, commonly known as HIPAA.
You will receive a separate Notice of Privacy Practices that explains how your medical information may be used and disclosed.
This website Privacy Policy applies only to information collected through this website and related online tools. It does not replace our HIPAA Notice of Privacy Practices.
Your Privacy Choices
You may be able to manage cookies through our cookie banner, your browser settings, or platform-specific privacy tools.
You may also contact us to request access, correction, deletion, or limitation of certain personal information, subject to applicable legal, operational, healthcare, insurance, billing, and recordkeeping requirements.
We may need to verify your identity before responding to certain requests.
Data Retention
We retain information submitted through the website for business, operational, legal, regulatory, insurance, billing, and compliance purposes.
We may retain certain information even after a deletion request if retention is required or permitted by law, necessary for legitimate business purposes, or needed to maintain appropriate healthcare, billing, security, or compliance records.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, online form, email, text message, or electronic system can be guaranteed to be completely secure. Please avoid submitting sensitive medical or clinical information through this website.
Minors
Our website is intended for use by adults.
Parents or legal guardians may submit appointment requests for minors. Minors should not submit information through this website without involvement from a parent or legal guardian.
Do Not Track
Some browsers may send “Do Not Track” signals. Our website may not respond to Do Not Track signals.
You may still be able to manage certain cookies or tracking technologies through our cookie banner, browser settings, or platform-specific privacy tools.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technology, or operations.
The updated version will be posted on this page with a revised effective date.
Contact us
Questions About This Policy?
For questions about this Privacy Policy or how your information is handled, please contact us at:
Bethesda, MD 20814